Frequently Asked Questions (FAQs)

  • Description text goes hereWe provide a full range of expert cleaning services including:

    • Residential Home Cleaning

    • Airbnb & Rental Cleaning

    • Carpet and Exterior Pressure Washing

    • Office and Commercial Cleaning

    • Move-in / Move-out Cleaning

  • Yes — we arrive fully equipped with eco-friendly, professional-grade cleaning products and tools. You don’t need to supply anything.

  • Absolutely. Shiny & Tidy is fully insured for your peace of mind. Our team follows strict health and safety procedures at all times.

  • It’s up to you. Many of our clients provide access and enjoy returning to a freshly cleaned space. If you prefer to be present, that’s totally fine too.

  • Pricing varies based on the size of the job, type of service, and frequency. Please contact us for a free, no-obligation quote.

  • Yes! Whether it’s a spring clean, end-of-lease, or a quick refresh — we’re happy to help.

  • You can request a quote or book a cleaning by using our Contact Us form, calling us, or messaging us directly.

  • We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. This helps us manage our schedule and continue providing great service to all clients.

  • We currently service the following areas:

    • Mount Maunganui

    • Papamoa

    • Te Puke

    • Tauranga

    If you're unsure whether we cover your area, feel free to contact us — we’re happy to help!

  • If you have any other questions, contact us here — we’re happy to help!

Let us handle the mess — so you don't have to.